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Cookie Policy
Learn about how we use cookies and similar technologies to improve your experience
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
We use cookies and similar technologies to enhance your experience on Planning Permission AI, understand how our service is used, and improve our offerings.
Your Cookie Choices
You can manage your cookie preferences at any time through your browser settings or by using our cookie management tool. Please note that disabling certain cookies may affect the functionality of our website.
Types of Cookies We Use
Essential Cookies
RequiredThese cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Examples:
- Authentication tokens
- Session management
- Security features
- Load balancing
Performance Cookies
OptionalThese cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Examples:
- Page load times
- Error tracking
- Usage statistics
- Performance metrics
Functional Cookies
OptionalThese cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
Examples:
- Language preferences
- Region settings
- Display preferences
- Tutorial state
Analytics Cookies
OptionalThese cookies help us understand how our website is being used, which pages are visited most, and how users navigate through the site.
Examples:
- Page views
- User journeys
- Click patterns
- Search queries
Third-Party Cookies
We may also use third-party services that place cookies on your device. These services help us:
- •Analyze website traffic and usage patterns (Google Analytics)
- •Process payments securely (Stripe)
- •Display maps and location data (Mapbox)
- •Provide authentication services (Supabase)
These third parties have their own privacy policies, and we have no control over their cookies. We recommend reviewing their policies separately.
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:
- •Block all cookies
- •Accept only first-party cookies
- •Delete cookies when you close your browser
- •Notify you when a cookie is set
Browser-Specific Instructions
- Google Chrome: Cookie settings guide
- Mozilla Firefox: Cookie settings guide
- Safari: Cookie settings guide
- Microsoft Edge: Cookie settings guide
Cookie Data Retention
Different cookies have different lifespans:
- •Session cookies: Deleted when you close your browser
- •Persistent cookies: Remain on your device for a set period or until you delete them
- •Authentication cookies: Typically expire after 7 days of inactivity
- •Preference cookies: Can remain for up to 12 months
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.
When we make changes, we will update the "Last updated" date at the bottom of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@planningpal.com
- Address: Planning Permission AI Ltd, London, United Kingdom
Last updated: October 2025